工作描述

The Requisition Agent, reporting to Cx Country/Regional Lead, has responsibility for the end-to-end contractor recruitment cycle in line with client requirements, liaising with line and senior managers and acting as the point of contact for all issues arising from the client, suppliers & all new vacancies. 

Responsibilities

  • Manage back to back contractor requisitions in accordance with Cx Operations strategy & directives, liaising with Cx Country/Regional Lead and/or Sourcing Category Manager
  • Ensure that procurement services are delivered in accordance with Cx demand fulfilment methodologies, quality processes, and strict adherence to policies and compliance guidelines
  • Provide high quality procurement service to the client ensuring that contractual and SLA obligations are met for work within scope of role, report on activities, opportunities and risks
  • Maintain close relationships with clients and agencies in order to understand requirements & provide on-boarding solutions
  • Validate and approve submitted requisitions as well as approving requisition submissions
  • Provide the first level of candidate screening (reviewing CVs)
  • Validate supplier tiering options and override these where necessary - on a case by case basis.
  • Organize interviews and provide suitable candidate feedback to agencies
  • Ensure effective customer and supplier relationships and serves as initial escalation point for issue resolution
  • Support the Cx Lead with general organizational activities as requested
  • Active management of designated clients
  • Participate on team calls/meetings, training, process document maintenance, and provide ideas for continuous improvement
Read More of the Job Description


Qualifications

Requirements

  • Bachelor's Degree in any disciplines
  • At least 5 years' procurement process experience
  • Can-do and down-to-earth attitude

Knowledge/Skills Required

  • Excellent communication skills in English
  • The ability to handle effective communication at different levels and diverse population
  • In-depth knowledge of geographical sourcing strategies
  • Ability to handle multiple tasks simultaneously
  • Excellent reporting generation / MS Excel skill; data analytics is a plus.  

 

 

Skills

  • Excellent communication skills, problem solving, analytical and organisation skills
  • Strong negotiation skills with the ability to articulate complex concepts and influence stakeholders at all levels.
  • Familiar with procurement and sourcing technical terminology  
  • Strong analytics skills
  • Adaptable and comfortable working with ambiguity in a global matrix organisation  
  • Possess the desire and drive to succeed in fast pace and highly competitive environment.
  • Multi-tasking and prioritisation of tasks
  • Fluent in English

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