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RRN000141 - Application Tech Support Practitioner

Software/Application/Cloud Tech Support Analyst | Full time | Experience: 2-5 years
Job No. 14090118 | Bengaluru
立即申请
THE WORK: Join us in creating a vibrant environment where your contributions will shine! You will have the opportunity to perform independently and become a Subject Matter Expert while actively participating in discussions and contributing to solutions for work-related challenges. Your passion for Service Desk Management will be at the forefront as you engage with various aspects of our operations. We are excited to see how your unique perspective can enhance our collaborative efforts! Ensure production systems are available and operating as defined in Service Level Agreements. Drive incident and outage resolution and communication. Facilitate restoration of service to the production environment. Establish disaster recovery procedures and maintain data retention practices. HERE'S WHAT YOU WILL NEED: A minimum of 1 year of experience in relevant related skills. Beginner proficiency in Service Desk Management. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Intermediate proficiency in Incident Management. Intermediate proficiency in Problem Management. Advanced proficiency in Customer Service. Advanced proficiency in Communication Skills. Expert proficiency in Technical Troubleshooting.

Bengaluru

平等就业机会声明

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求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。

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请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。

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