Brooks Kitchel

Brooks Kitchel

Towson, Maryland, United States
4K followers 500+ connections

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Publications

  • Don’t Call It Omnichannel

    Kurt Salmon

    Omnichannel means a seamless experience with a retailer regardless of how, where, when or why they interact with them. But in order to offer omnichannel, retailers need to operationalize omnichannel.

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  • HD Merchandising

    Kurt Salmon

    While technology and innovation flourish on the consumer side of retail, inside retail headquarters, merchants and planners, many of whom are digital natives, still rely on reports and tools that have barely evolved from the three-ring binders and green screens of the 1970s. HD Merchandising can enable merchants and planners to make faster, smarter decisions.

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