Dreamforce

We brought to life a more connected approach to account-based business, bringing together growth, service, pricing and field operations through Agentforce, Agentforce Voice and Headless 360. We showed how organizations can connect Salesforce with the systems they already use to create more personalized customer experiences, improve productivity and support growth.

We demonstrated how the advisor experience can be reimagined with Headless 360 and Claude, bringing research, client conversations and compliance together while AI surfaces signals, tasks and next steps and advisors remain in control. The experience showed the potential to reduce onboarding from 20+ days to under 24 hours and increase advisor productivity by 25%, all while building on the Salesforce environment firms already use.

We brought Microsoft Teams and Salesforce together through Agentforce and Headless 360, demonstrating a more connected way to manage pipeline and deals. Sellers could access insights, summaries and proactive nudges directly in the flow of work, helping teams stay focused on what matters most: moving deals forward.

We brought AI-powered cybersecurity to life with Cyber.AI, Claude and Salesforce Shield. We showcased how organizations can move from risk to remediation faster, strengthen compliance and reduce exposure while putting business resilience at the center of security.

A new way to build on Salesforce, brought to life with our partners. We showed how a business need became working, deployed Salesforce software in minutes, live and self-correcting. We demonstrated how a digital brain can transform scattered Salesforce knowledge into clear answers, while AI agents build, test and deploy with teams steering the process throughout.

Discover how Workday deployed Agentforce and Revenue Cloud Advanced with Accenture – supercharging B2B Sales, enabling GTM agility, and enabling operational efficiency with enhanced trust.

FedEx Freight is rewriting its own rules. Tracci Schultz joins Accenture to share how they're tackling platform complexity, redefining customer experience, and betting on AI as an independent company.

Learn how Novartis delivers enterprise value at scale by pairing a product mindset with the urgency the moment demands.

See how Zayo worked with Accenture to rebuild B2B fiber sales on a headless, agentic stack - using AI with the right tech to power guided selling, autonomous deal structuring, & seamless Lead to Cash.

How Italy's top multi-utility modernized its CRM on Energy & Utilities Cloud -launching a loyalty program for the circular economy and automating processes with Agentforce.

Learn how Adecco is embedding agentic AI into everyday operations and scaling it  across business and delivery.

Ditch the silos. When platforms, processes, and teams execute as one, AI stops  being a goal and starts being an outcome. Learn how Agentforce Sales was the  catalyst enabling AI GTM transformation.

Engine and NeuraFlash share how a collaborative approach turned early-stage voice AI into a scalable, human-centric solution driving customer engagement and operational efficiency.

See how Taco Bell and NeuraFlash built a seven-year partnership rooted in trust and sustained impact, evolving from immediate needs to strategically transforming service through continued innovation.

Learn how Canon and NeuraFlash upgraded a bot to Agentforce, unifying six data sources to cut costs, reduce escalations, and drive a 42% jump in resolution rates in just 3 weeks.

Compare 10 architecture decisions that shift under Headless 360. Two CTAs will lightboard and redesign the same customer scenario side by side.

Event-driven architecture enables instant Salesforce integrations, but dependency issues can quickly create data inconsistency. Learn patterns for building reliable distributed systems.

Don't just build, evolve. Discover two paths to AI-driven Salesforce delivery: Agentia Studio for collaborative UI development and Agentia Headless for autonomous workflows. Build your greatest impact.

Join peers in this interactive roundtable to compare practical frameworks, tackle real implementation challenges, and sharpen what you bring back to your marketing leadership.