Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging with different departments to ensure seamless operations, and implementing solutions that enhance system performance and reliability. You will be at the forefront of maintaining system integrity, ensuring that business processes run smoothly and efficiently, while also contributing to the continuous improvement of support practices.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Server Administration.
- Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).
- Strong understanding of server configuration and management.
- Experience with troubleshooting and resolving server-related issues.
- Familiarity with backup and recovery solutions for server environments.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Windows Server Administration.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
Kolkata
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