Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Cloud Resilience Quality Engineering
Good to have skills : Cloud Data Architecture, DevOps Architecture
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
The candidate will be part of the Resilience Operations team responsible for developing, overseeing and implementing strategies to enhance the organization's resilience and recoverability posture, ensuring the effectiveness of disaster recovery (DR) and business continuity management (BCM) plans, and conducting audits and compliance assessments to meet organizational and regulatory standards.
Roles & Responsibilities:
Build and maintain resilience plans, business and process continuity plans, contingency plans, and related documentation.
Conduct regular tests and simulations of DR and BCM plans, documenting results and areas for improvement.
Participate in regular audits and assessments of DR and BCM processes to ensure compliance with industry standards, regulations, and best practices.
Professional & Technical Skills:
Bachelor s degree in computer science or a related discipline.
5-7 years of experience working on audit and compliance of private and public cloud platforms.
Deep expertise in automation. Experience with scripting (Python, Shell), Ansible, Terraform, or Chef.
Practical Knowledge in resiliency, including the design and implementation of high-availability systems, fault tolerance, and disaster recovery (DR) strategies
Strong knowledge of audit and compliance of IT services and processes
Must To Have Skills: Proficiency in Cloud Resilience Quality Engineering.
Good To Have Skills: Experience with Cloud Data Architecture, DevOps Architecture.
Strong knowledge of Business Continuity terminology and reporting frameworks
Proficient in working with Governance reporting techniques
Experience in developing & maintaining business and process continuity plans.
High-level understanding of resilience and reliability of private and public cloud products and services.
Ability to work independently and as part of a team.
Learn and adapt to the fast-changing technological landscape.
Excellent oral and written communication skills.
Additional Information:
- The candidate should have minimum 7 years of experience in Cloud Resilience Quality Engineering.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
埃森哲致力于为我们的男女军人提供退伍军人就业机会。
请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.