Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : Service Transition
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously tracking the progress of deliverables. The position demands active communication with various stakeholders to align expectations, address challenges, and ensure successful outcomes. The role is dynamic, involving coordination across different teams and adapting plans as necessary to meet evolving business needs and priorities.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the planning and execution phases to ensure timely delivery of project milestones.
- Facilitate effective communication channels among stakeholders to promote transparency and alignment.
- Monitor risks and implement mitigation strategies to minimize project disruptions.
- Support junior team members by providing guidance and fostering professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Transition.
- Strong capability in managing change processes and ensuring smooth transition of services.
- Experience in coordinating cross-functional teams to deliver integrated solutions.
- Ability to analyze project performance metrics and implement improvements.
- Skilled in stakeholder engagement and expectation management.
- Competence in utilizing project management tools and methodologies to track progress.
Additional Information:
- The candidate should have minimum 7.5 years of experience in Service Transition.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
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