Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Were looking for a Full Stack DevOps Engineer who combines software development expertise with strong DevOps and cloud infrastructure skills. Youll be responsible for designing, developing, deploying, and maintaining scalable web applications while implementing CI/CD pipelines, automating infrastructure, and ensuring high system reliability and performance.
Youll work closely with developers, QA engineers, and operations teams to streamline deployment processes and enhance development workflows.


Roles & Responsibilities:
Full Stack Development
- Design, develop, and maintain web applications using modern front-end and back-end technologies (e.g., React, Angular, Node.js, Python, Java, Go).
- Develop RESTful APIs and integrate with third-party services.
- Ensure performance, scalability, and security across the stack.
- Collaborate with UX/UI designers and product managers to deliver seamless user experiences.
DevOps & Cloud Infrastructure
- Build and maintain CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, or CircleCI.
- Manage infrastructure as code (IaC) using Terraform, CloudFormation, or Ansible, Pulumi and CrossPlane.
- Deploy and monitor applications in cloud environments (AWS, Azure, or GCP).
- Implement containerization and orchestration (Docker, Kubernetes, Helm).
- Set up automated monitoring, logging, and alerting (Prometheus, Grafana, ELK Stack, Datadog).
- Enhance system reliability, security, and scalability through automation and best practices.
Operations & Collaboration
- Participate in code reviews and DevOps strategy discussions.
- Troubleshoot and resolve production issues with a focus on uptime and performance.
- Implement security best practices and assist with compliance standards.
- Mentor junior developers and contribute to improving development workflows.


Professional & Technical Skills:
- Languages:
- Backend: Python, Java, Node.js, Go, Ruby, C#
- Frontend: JavaScript/TypeScript, HTML, CSS
- Frameworks:
- Frontend: React, Angular, Vue.js
- Backend: Express.js, Spring Boot, Django, Flask
- APIs:
- RESTful and GraphQL API design and integration
- Version Control:
o- Git, GitHub/GitLab/Bitbucket workflows (branching, pull requests, CI triggers)

2. DevOps & Automation Tools
- CI/CD Pipelines:
Jenkins, GitHub Actions, GitLab CI, CircleCI, Travis CI, ArgoCD
- Infrastructure as Code (IaC):
Terraform, Ansible, AWS CloudFormation, Pulumi
- Configuration Management:
Chef, Puppet, Ansible, SaltStack
- Monitoring & Logging:
Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Loki, Datadog
3. Cloud & Infrastructure
- Cloud Platforms:
AWS, Azure, Google Cloud Platform (GCP)
- Compute & Networking:
EC2, Lambda, VPC, Load Balancers, Route 53, DNS, VPNs
- Storage & Databases:
S3, RDS, DynamoDB, PostgreSQL, MySQL, MongoDB
- Containerization:
Docker, Podman
- Container Orchestration:
Kubernetes (K8s), Helm, OpenShift
4. System Administration & Networking
- Operating Systems:
Linux (Ubuntu, CentOS, Alpine), Bash scripting, basic Windows Server knowledge
- Networking Fundamentals:
TCP/IP, DNS, SSL/TLS, HTTP/HTTPS, VPN, firewalls
- Security & Compliance:
IAM, Secrets Management (Vault, AWS Secrets Manager), SSH, encryption, vulnerability scanning


5. Testing & Quality Assurance
- Automated Testing:
Unit, Integration, E2E tests (Jest, Cypress, PyTest, JUnit)
- Performance & Load Testing:
JMeter, k6, Locust

6. Observability & Incident Response
- Monitoring:
Application and system performance metrics
- Alerting & Incident Management:
PagerDuty, Opsgenie, Slack integrations
- Logging:
Centralized log management (ELK, Fluentd, Splunk)

7. Security & Compliance Awareness
- Secure coding practices (OWASP Top 10)
- Infrastructure security (network isolation, encryption)
- Compliance frameworks (GDPR, SOC 2, HIPAA if applicable)

8. Soft Skills & Mindset
- Strong problem-solving and debugging skills
- Collaboration with developers, QA, and IT teams
- Understanding agile methodologies (Scrum, Kanban)
- Continuous learning and adapting to new tools and cloud services


Additional Information:
- The candidate should have minimum 3 years of experience in DevOps.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.