Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow Legal Service Delivery (LSD)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Summary
Architect, design, and implement scalable, secure, upgrade-safe ServiceNow LSD solutions. Lead modern legal service experiences (Legal Matter Management, Legal Intake, Document Management) with strict CSDM alignment and platform best practices.
Key Responsibilities
Solution Architecture: Design and extend LSD applications using App Engine Studio, Flow Designer, UI Builder, Now Experience, Scripted REST APIs, and IntegrationHub.
CSDM & Data Integrity: Model legal data per CSDM 4.0/5.0 enforce data governance for legal matters, documents, and services integrate with Service Graph.
Automation & Integration: Build legal workflow automations using Flow Designer, Decision Builder, and IntegrationHub integrate with HRSD, ITSM, GRC, and third-party legal systems (MID Server, OAuth 2.0).
User Experience: Develop Next Experience Workspaces/Portals with UI Builder ensure WCAG accessibility configure AI Search, Virtual Agent, Next Best Action.
Security, Privacy & Compliance: Implement ACLs, roles, scoped app protections, Zero Trust principles ensure GDPR compliance, attorney-client privilege, and data retention policies.
Testing & CI/CD: Develop ATF test suites participate in code reviews, instance scans, CI/CD pipelines (Application Repository, Git).
Mentorship: Guide junior developers champion LSD best practices track ServiceNow product roadmap.
Required Qualifications
Experience: 4+ years ServiceNow development 2+ years LSD or regulated service domain focus.
Platform Expertise: Scoped apps, Flow Designer, IntegrationHub, UI Builder, Now Experience.
CSDM: Proven CSDM 4.0/5.0 implementation.
Scripting: Advanced JavaScript (ES6+), Glide APIs, secure coding.
Integrations: IntegrationHub, MID Server, OAuth 2.0.
Testing/CI/CD: ATF, instance scan, pipeline management.
Security & Privacy: Robust controls for sensitive legal data.
Preferred Qualifications
Certifications: CAD, CIS-LSD.
Service Graph Connectors, Decision Builder, AI Search.
Agile/Scrum, DevOps experience.
Enterprise or regulated environment background.
Hyderabad
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
埃森哲致力于为我们的男女军人提供退伍军人就业机会。
请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.