Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : SUSE Linux Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Tech Support Practitioner, your day revolves around serving as the primary liaison between clients and the system or application environment. You dedicate your efforts to maintaining high-quality service by effectively communicating with clients and internal teams. Your role involves identifying client issues with precision and crafting well-informed solutions that ensure the smooth operation of critical systems. This position requires a proactive approach to problem-solving and a commitment to sustaining the reliability and performance of the applications under your care.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system performance and client satisfaction.
- Document and share knowledge to support continuous improvement within the team.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SUSE Linux Administration.
- Strong understanding of Linux system architecture and command-line tools.
- Experience in troubleshooting and resolving complex system and application issues.
- Familiarity with system monitoring and performance tuning techniques.
- Ability to manage system updates, patches, and configuration changes effectively.
Additional Information:
- The candidate should have minimum 3 years of experience in SUSE Linux Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
埃森哲致力于为我们的男女军人提供退伍军人就业机会。
请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.