Client Management Specialist
Client Management Specialist
Location: Newport, Wales / Stevenage / Portsmouth, UK
Salary: Competitive salary and package dependent on experience
Career Level: We are hiring at levels - Senior Analyst or Specialist
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.
Note: The above information relates to a specific client requirement
As a Client Management Specialist, you will join the IT team supporting the Digital Workplace. In this role, you will be responsible for maintaining, configuring, and supporting desktop technologies across a distributed environment. You will lead software distribution and patch management activities, including building and deploying software packages to workstations. The role also includes administration of software packaging, configuration management processes, and maintaining the client management infrastructure.
You will additionally operate in a third‑line support capacity, assisting with the resolution of complex issues, problems, and major incidents.
Primary Responsibilities
Provide expert administration of Microsoft SCCM/MECM.
Manage and configure Active Directory and Group Policy Objects (GPO).
Oversee patching and software lifecycle management for Windows operating systems, including Windows 11.
Apply advanced knowledge of the Windows registry, file system permissions, drivers, and related components.
Work on assigned tasks and incidents as part of a managed service environment.
Apply ITIL best practices in day‑to‑day operations and processes.
Desirable Skills & Experience
Experience with Nexthink or similar End User Experience analytics tools.
Strong experience with PowerShell scripting.
Working knowledge of networking concepts to support advanced troubleshooting.
Basic understanding of Linux operating systems.
Accenture expects all of its people to utilise AI effectively in their day‑to‑day work. The following capabilities are desirable for all roles:
- Understanding of core AI concepts and how they apply within business and delivery contexts.
- Proficiency in AI‑powered workplace tools (such as Microsoft 365 Copilot) to create, analyse, and refine content, automate repetitive tasks, summarise information, and improve workflow efficiency.
- Awareness of Responsible AI principles and adherence to enterprise AI governance, standards, and approved usage guidelines.
- AI Training and/or Certifications, or a commitment to ongoing learning to maintain and grow AI proficiency.
#LI-EU
Relevant Microsoft certifications are desirable.
London
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.