S&C GN - T&O - Comms Media - Senior Analyst

Job Description

Job Title - Change Communications - Analyst - T&O- (S&C GN)

Management Level: 11 - Analyst

Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai

Must have skills: Change Communication

Good to have skills: Internal communication OR External communication OR Corporate communication

Experience: Minimum 2-4 year(s) of experience is required post masters/PG

Educational Qualification: Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime

Job Summary:

Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following.

Roles & Responsibilities:

Although no two days at Accenture are the same, as a Change Communications Analyst in our T&O practice, a typical day might include:

• Discovering stakeholders’ challenges & expectations, and leading or supporting Leads to execute the Communications strategy and plan to support business transformational change programs
• Executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement
• Providing support in conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits
• Supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms
• Leveraging social and digital technologies in change management and communications - Executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups
• Ensuring smooth transition to new ways of working through effective change comms interventions
• Working closely with a team of Graphic Designers to develop engaging communications for different media platforms
• Implementing Communications Analytics in day-to-day project work – measurement of campaigns using digital tools, apps etc.
• Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc.
• Contributing to practice-building efforts such as team engagement, quality assurance, capability development etc.
• Working across a dynamic, international team where English is the common language
• Collaborating with the best and brightest minds in the industry
• Includes some travel for client projects etc.

Professional & Technical Skills:

• MBA (Optional /Good to have)
• Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India.
• 2 to 4 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations.
• Experience of working in Global consulting firms in client facing comms roles (Good to have)
• Experience of working in executing communication interventions in a multicultural global environment ex: Change Initiatives, Engagement, Culture, Campus Branding, Leadership Communication, Corporate Rebranding etc.
• Should understand planning, executing, and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms
• Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms
• Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies
• Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus.
• Ability to effectively manage stakeholders in a multi-cultural and global environment
• Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage.

Additional Information:

• Excellent communication skills with strong written and verbal English.
• Strategic mindset
• Experience in internal/external communications with some exposure to Change/Transformation communications is a plus
• Experience of Social and Digital communications
• Natural leader; easily establishes relationships with clients and colleagues
• Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world
• Determined; appreciates a challenge and overcoming obstacles to achieve results
• Digitally savvy; continuous learner
• A transparent career path
• A supportive culture that is serious about training, coaching and continuous learning
• A global network where only state-of-the-art tools and technologies will do
• A bighearted environment with opportunities to give back to our local communities

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