Workplace Location Services Senior Analyst
At Accenture we put innovation at the heart of everything we do and coupled with our core values of client value creation, one global network, respect for the individual, best people, integrity and stewardship, we offer careers that provide unparalleled opportunities for career growth and job satisfaction.
We are currently looking for an organized and proactive Workplace Location Services Senior Analyst to support the smooth day-to-day operations of our office.
As a Workplace Location Services Senior Analyst, you will help deliver a welcoming, polished, and efficient environment for our clients, guests, and internal teams. You will support and coordinate daily workplace operations, onsite events, and client-facing activities, while also taking ownership of assigned processes, driving service excellence, and collaborating across teams to uphold workplace standards.
Responsibilities:
Provides oversight of day-of and week-of activities to ensure workplace operations run smoothly and align with service standards
Takes end-to-end ownership of assigned processes with accountability for execution, results, and continuous improvement
Identifies service gaps and proactively offer solutions that elevate the overall experience
Leads the planning, coordination, and delivery of onsite events—including developing event proposals, managing client communications, and overseeing logistics (e.g., catering, AV, setup, breakdown)
Contributes to a high-performing team culture by leading floor walks, supporting shared goals, and adapting to shifting priorities
Acts as a workplace ambassador with a service-first mindset in all internal and external interactions
Steps in as needed to support front desk and reception duties, including greeting visitors, issuing credentials, and managing inquiries
Acts as a go-to resource for issue resolution and escalate appropriately to maintain service quality
Manages reservations, coordinating room setup, catering, and AV services to optimize space usage and user satisfaction
Creates and maintain reports related to space utilization, event metrics, and operational trends
Shares feedback and insights to support continuous improvement in processes, service delivery, and workplace strategy
Delivers daily workplace operations and services onsite for a local office(s).
Facilitates guest experience and support onsite meetings and events
Ensures location safety and security protocols are followed
Qualifications
Bachelor’s degree in Business Management, Hospitality Studies, Social Studies are considered the most relevant
Relevant experience in workplace services, hospitality, events, office operations, or a related client-facing role; typically, 6+ years
Strong Microsoft Office skills
Fluency in English (verbal & written)
Strong customer service orientation, with the ability to manage multiple priorities and maintain high service standards in a dynamic workplace environment
Ability to work independently while collaborating effectively with cross-functional teams, building management, and external vendors
Continuous learner mindset—desire to grow quickly with a commitment to excellence
Excellent organizational, multitasking and time management skills
WHAT´S IN IT FOR YOU?
Competitive benefits, including a fair and balanced parental leave policy.
At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people.
Career coaching and mentorship to help you manage your career and develop professionally.
Performance Achievement – our performance management process that focuses on your strengths, progress, and career possibilities.
Fantastic opportunities to develop your career across a variety of clients.
Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.
Additional benefits may apply in case of relocation back to Greece.
To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.
Athens
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.