Order to Cash Associate with Italian
WHO WE ARE
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
THE WORK
You will join our Finance Operations team, supporting end‑to‑end Order to Cash processes – from customer inquiry and sales order through delivery, invoicing, cash application, and collections.
This role is an individual contributor position, performed within a clearly defined scope of work, with close collaboration within the team and with your direct supervisor.
WHAT YOU WILL DO
Support collections activities for a dedicated customer portfolio
Contact customers (phone/email) regarding outstanding payments
Apply payments and credits and support account reconciliation
Release orders according to defined rules and timelines
Perform basic credit checks (customer history, payment behavior)
Cooperate with internal teams (Finance, Sales, Customer Service)
Escalate issues and risks to the Team Lead when needed
Support dispute resolution and follow up until closure
Ensure data privacy and compliance in daily work
Record actions and account history accurately in systems
Prepare simple weekly/monthly reports and support month-end closing
WHAT'S IN FOR YOU
Develop strong negotiation and communication skills through regular interaction with clients in Italian-speaking regions.
Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
Work Model & Schedule
Hybrid work model – 2–3 days per week from the office
Office location: Warsaw, Przyokopowa Street
Work schedule: Monday to Friday, standard business hours
WHAT ARE WE LOOKING FOR
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Language skills: English at B2 level or higher, Italian at C1 level or higher (used in daily communication)
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Educational background in Finance, Accounting, Economics, or a related field, combined with a strong interest in financial processes and willingness to develop within the Order to Cash area
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Strong communication and interpersonal skills for contacting Clients via email and phone in a B2B (Business-to-Business) setting
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Familiarity with Microsoft Office Excel
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Strong attention to detail and analytical skills
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Effective time management and task prioritization skills
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Interest in development within the financial field
Nice to have:
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Initial professional experience in Order to Cash, Collections or Accounts Receivable
WHAT WE OFFER
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Full-time employment contract.
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Using foreign language and new technology solutions daily, cooperating with various global Clients.
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Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
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A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
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Employee Assistance Program - legal, financial, and psychological consultations.
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Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
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Paid employee referral program.
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Private medical care (Luxmed or Medicover), life insurance.
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Access to the WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card and Lunch card).
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Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
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A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
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Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
WHAT WE BELIEVE:
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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
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Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Warsaw
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
埃森哲致力于为我们的男女军人提供退伍军人就业机会。
请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.