Customer Service Analyst
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Responsible for updating Policy Information based on predefined quality review checkpoints and guidelines. • Performs business processing transaction on the foundation worktypes (Financial or Non-Financial process) of Life Customer Service. • May make a few outbound calls per day or send out emails to an AIG department, a Brokerage Agency, business entity or customer to inquire about or gather information to complete a business transaction. You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan Implementation Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data.
What are we looking for? - College graduate or undergraduate with a minimum of 12 months experience in a related field - Ability to multi-task and can easily learn and adapt with changes in a fast paced environment. - Proficient in MS Office applications like Word and Excel. - Good written and verbal communication skills." - College graduate or undergraduate with a minimum of 12 months experience in a related field - Ability to multi-task and can easily learn and adapt with changes in a fast paced environment. - Proficient in MS Office applications like Word and Excel. - Good written and verbal communication skills."
Roles and Responsibilities: • Responsible for Pre-screening, Data Entry, Receipting and Following-up of requirements for a Life Insurance Policy. • Performs business processing transactions related to Life Insurance Policy Issuance. • Responsible for checking the accuracy and completeness of the policy information based on predefined quality review checkpoints and guidelines. • May make a few outbound calls per day or send out emails to an AIG department, a Brokerage Agency, business entity or customer to inquire about or gather information to complete a business transaction.
Gurugram
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
埃森哲致力于为我们的男女军人提供退伍军人就业机会。
请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.