Delivery Lead Senior Manager
Delivery Lead Senior Manager
|
Full time
|
Experience: 12-14 years
Job No. AIOC-S01644286
|
Gurugram
Skill required: Retirement Solutions - Retirement Planning Services
Designation: Delivery Lead Senior Manager
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Chief of Staff will serve as the MD’s strategic execution partner and central coordination hub across Retirement towers. This role is responsible for driving cadence, governance, reporting, and cross-tower execution to ensure all client-mandated and internal programs, deliverables, and reporting requirements are met with strong rigor, speed, and quality. The incumbent will operate as a single point of contact (SPOC) for tracking and reporting critical parameters across towers, enabling proactive risk management and executive decision-making.
What are we looking for? Qualifications & Experience • 18+ years of experience in Program Management, Chief of Staff roles, or Large-Scale Operations Governance (BFSI/Insurance preferred). • Strong experience working directly with senior executives (MD/Senior VP level) in high-paced environments. • Demonstrated ability to manage multiple concurrent initiatives across distributed teams and geographies. Preferred Certifications • PMP certification is preferred (or equivalent program management certification). Core Skills / Competencies • Advanced in analytics, executive reporting, and performance dashboards. • Strong proficiency in Excel (advanced), PowerPoint (exec storytelling); Power BI is a strong advantage. • Ability to translate complex data into crisp insights and actions. Program/Project Execution • Strong program management discipline: planning, milestone tracking, dependency management, RAID governance. • Ability to drive through influence (without direct authority). Executive Communication • Excellent written/verbal communication; capability to create C-suite-ready narratives. • High attention to detail, strong stakeholder presence, and structured thinking. Collaboration & Leadership • Strong cross-functional collaboration across towers, functions, and leadership layers. • Bias for action, ownership mindset, and ability to operate with ambiguity.
Roles and Responsibilities: Key Responsibilities 1) Executive Office Enablement • Own the Leadership business rhythm: weekly/monthly governance cadence, leadership reviews, QBR preparation, and executive communications. • Drive meeting excellence: agenda, pre-reads, action capture, follow-ups, and closure tracking across stakeholders. • Prepare executive-ready materials: leadership decks, performance narratives, client updates, and decision briefs. 2) Cross-Tower Program & Delivery Governance • Act as the center point across Retirement towers to ensure alignment, execution, and progress against priorities. • Drive and monitor strategic initiatives, transformation programs, and internal projects end-to-end (scope, plan, milestones, dependencies, risks). • Ensure cross-functional coordination across Delivery, Quality, Risk & Compliance, Workforce, Finance, and Technology teams. 3) Reporting, Analytics & Performance Management (SPOC) • Own consolidated reporting across towers: operational metrics, key deliverables, milestones, and executive KPIs. • Build and maintain analytics-driven dashboards (Excel/Power BI preferred) to track: • Client deliverables & contractual/mandated requirements • Performance & productivity metrics • Risks/issues/actions (RAID), compliance and audit actions • Transformation benefits and project health • convert data into insights: highlight trends, early warnings, root causes, and recommended actions. 4) Stakeholder Management & Communication • Serve as single point of contact to coordinate critical asks from leadership and key stakeholders. • Create strong stakeholder alignment through structured updates, transparent tracking, and timely escalation. • Ensure clear ownership, RACI, and closure across all open actions and commitments. 5) Risk, Controls & Governance (as relevant) • Maintain rigorous governance discipline to ensure deliverables are audit-ready and timely. • Proactively surface key risks, dependencies, and decision points to the MD and leadership team.
Designation: Delivery Lead Senior Manager
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Chief of Staff will serve as the MD’s strategic execution partner and central coordination hub across Retirement towers. This role is responsible for driving cadence, governance, reporting, and cross-tower execution to ensure all client-mandated and internal programs, deliverables, and reporting requirements are met with strong rigor, speed, and quality. The incumbent will operate as a single point of contact (SPOC) for tracking and reporting critical parameters across towers, enabling proactive risk management and executive decision-making.
What are we looking for? Qualifications & Experience • 18+ years of experience in Program Management, Chief of Staff roles, or Large-Scale Operations Governance (BFSI/Insurance preferred). • Strong experience working directly with senior executives (MD/Senior VP level) in high-paced environments. • Demonstrated ability to manage multiple concurrent initiatives across distributed teams and geographies. Preferred Certifications • PMP certification is preferred (or equivalent program management certification). Core Skills / Competencies • Advanced in analytics, executive reporting, and performance dashboards. • Strong proficiency in Excel (advanced), PowerPoint (exec storytelling); Power BI is a strong advantage. • Ability to translate complex data into crisp insights and actions. Program/Project Execution • Strong program management discipline: planning, milestone tracking, dependency management, RAID governance. • Ability to drive through influence (without direct authority). Executive Communication • Excellent written/verbal communication; capability to create C-suite-ready narratives. • High attention to detail, strong stakeholder presence, and structured thinking. Collaboration & Leadership • Strong cross-functional collaboration across towers, functions, and leadership layers. • Bias for action, ownership mindset, and ability to operate with ambiguity.
Roles and Responsibilities: Key Responsibilities 1) Executive Office Enablement • Own the Leadership business rhythm: weekly/monthly governance cadence, leadership reviews, QBR preparation, and executive communications. • Drive meeting excellence: agenda, pre-reads, action capture, follow-ups, and closure tracking across stakeholders. • Prepare executive-ready materials: leadership decks, performance narratives, client updates, and decision briefs. 2) Cross-Tower Program & Delivery Governance • Act as the center point across Retirement towers to ensure alignment, execution, and progress against priorities. • Drive and monitor strategic initiatives, transformation programs, and internal projects end-to-end (scope, plan, milestones, dependencies, risks). • Ensure cross-functional coordination across Delivery, Quality, Risk & Compliance, Workforce, Finance, and Technology teams. 3) Reporting, Analytics & Performance Management (SPOC) • Own consolidated reporting across towers: operational metrics, key deliverables, milestones, and executive KPIs. • Build and maintain analytics-driven dashboards (Excel/Power BI preferred) to track: • Client deliverables & contractual/mandated requirements • Performance & productivity metrics • Risks/issues/actions (RAID), compliance and audit actions • Transformation benefits and project health • convert data into insights: highlight trends, early warnings, root causes, and recommended actions. 4) Stakeholder Management & Communication • Serve as single point of contact to coordinate critical asks from leadership and key stakeholders. • Create strong stakeholder alignment through structured updates, transparent tracking, and timely escalation. • Ensure clear ownership, RACI, and closure across all open actions and commitments. 5) Risk, Controls & Governance (as relevant) • Maintain rigorous governance discipline to ensure deliverables are audit-ready and timely. • Proactively surface key risks, dependencies, and decision points to the MD and leadership team.
Any Graduation
Gurugram
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
埃森哲致力于为我们的男女军人提供退伍军人就业机会。
请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.