Technology Architect
Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Technology Architect, you will design and deliver technology architecture for a platform, product, or engagement. Your typical day will involve collaborating with various teams to define solutions that meet performance, capability, and scalability needs, ensuring that the architecture aligns with the overall business objectives and technical requirements. You will engage in discussions with stakeholders to gather requirements, analyze existing systems, and propose innovative solutions that enhance the user experience and operational efficiency. Additionally, you will oversee the implementation of architectural designs, ensuring adherence to best practices and standards while mentoring junior team members in their professional development.
Roles & Responsibilities:
- Expected to be a Subject Matter Expert with deep knowledge and experience.
- Should have influencing and advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate workshops and meetings to gather requirements and align on architectural decisions.
- Continuously evaluate emerging technologies and industry trends to recommend improvements.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Strong understanding of cloud architecture and deployment models.
- Experience with integration of cloud services and on-premises systems.
- Ability to design scalable and resilient cloud solutions.
- Familiarity with security best practices in cloud environments.
Additional Information:
- The candidate should have minimum 15 years of experience in Cloud Contact Center Implementation.
- This position is based at our Pune office.
- A 15 years full time education is required.
Pune
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