Custom Software Engineer
Project Role Description : Utilize modular architectures, next-generation integration techniques and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. Work with an Agile mindset to create value across projects of multiple scopes and scale.
Must have skills : Servicenow Tools Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
As Senior ServiceNow DevOps resource provide ongoing technical support and maintenance of production and development systems as well as responsible for developing and implementing applications and workflows on the ServiceNow platform.
Roles & Responsibilities
- Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies.
- Required active participation/contribution in team discussions.
- Contribute to providing solutions to work-related problems.
- Perform L2 and L3/ intermediate and advance level troubleshooting.
- Maintain and update documentation for systems and software products.
- Collaborate with cross-functional teams to resolve technical issues.
- Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.
- Provide post-implementation support, troubleshooting, and maintenance of the ServiceNow platform.
- Create and maintain comprehensive documentation for processes, configurations, and solutions. Ensure that best practices and ITIL frameworks are followed.
- Assist with upgrades, patches, and new releases to ensure platform stability and enhancement of functionality.
Professional & Technical Skills
- 4+ years of experience in ServiceNow development or similar engineering roles.
Proficiency in ServiceNow platform development, including scripting (JavaScript, GlideScript) and ServiceNow APIs.
- Strong experience with ServiceNow modules (e.g., ITSM, ITOM, VA, etc.).
- Experience with ServiceNow s integration technologies (REST, SOAP, JSON).
- Familiarity with ServiceNow development tools such as Flow Designer, Studio IDE, and Update Sets.
- Understanding of ServiceNow architecture, data model, and best practices.
- Experience with Service Portal design and development.
- Experience in developing custom applications.
- Excellent communication and teamwork skills.
- ServiceNow Certified Developer (CAD) Certification.
Additional Information
- ServiceNow Certified Implementation Specialist (CIS) ITSM/ITOM Certification.
Experience with version upgrades.
- Administration.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
Gurugram
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
埃森哲致力于为我们的男女军人提供退伍军人就业机会。
请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.