Application Tech Support Practitioner
Software/Application/Cloud Tech Support Senior Analyst
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Full time
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Experience: 2-5 years
Job No. ATCI-5372881-S1970596
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Bengaluru
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Required Skill: DevOps
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : DevOps
Good to have skills : Cloud Automation DevOps, DevOps Architecture
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
We're looking for a Full Stack DevOps Engineer who combines software development expertise with strong DevOps and cloud infrastructure skills. You'll be responsible for designing, developing, deploying, and maintaining scalable web applications while implementing CI/CD pipelines, automating infrastructure, and ensuring high system reliability and performance.
You'll work closely with developers, QA engineers, and operations teams to streamline deployment processes and enhance development workflows
Roles & Responsibilities:
- Design, develop, and maintain web applications using modern front-end and back-end technologies (e.g., React, Angular, Node.js, Python, Java, Go).
- Develop RESTful APIs and integrate with third-party services.
- Ensure performance, scalability, and security across the stack.
- Collaborate with UX/UI designers and product managers to deliver seamless user experiences.
DevOps & Cloud Infrastructure
- Build and maintain CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, or CircleCI.
- Manage infrastructure as code (IaC) using Terraform, CloudFormation, or Ansible, Pulumi and CrossPlane.
- Deploy and monitor applications in cloud environments (AWS, Azure, or GCP).
- Implement containerization and orchestration (Docker, Kubernetes, Helm).
- Set up automated monitoring, logging, and alerting (Prometheus, Grafana, ELK Stack, Datadog).
- Enhance system reliability, security, and scalability through automation and best practices.
Operations & Collaboration
- Participate in code reviews and DevOps strategy discussions.
- Troubleshoot and resolve production issues with a focus on uptime and performance.
- Implement security best practices and assist with compliance standards.
- Mentor junior developers and contribute to improving development workflows.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Good To Have Skills: Experience with Cloud Automation DevOps, DevOps Architecture.
- Strong understanding of continuous integration and continuous deployment practices.
Languages
- Backend: Python, Java, Node.js, Go, Ruby, C#.
- Frontend: JavaScript/TypeScript, HTML, CSS.
Frameworks
- Frontend: React, Angular, Vue.js.
- Backend: Express.js, Spring Boot, Django, Flask.
APIs
- RESTful and GraphQL API design and integration.
Version Control
- Git, GitHub/GitLab/Bitbucket workflows (branching, pull requests, CI triggers).
DevOps & Automation Tools
- CI/CD Pipelines:
Jenkins, GitHub Actions, GitLab CI, CircleCI, Travis CI, ArgoCD
- Infrastructure as Code (IaC):
Terraform, Ansible, AWS CloudFormation, Pulumi
- Configuration Management:
Chef, Puppet, Ansible, SaltStack
- Monitoring & Logging:
Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Loki, Datadog
Cloud & Infrastructure
- Cloud Platforms
AWS, Azure, Google Cloud Platform (GCP)
- Compute & Networking
- EC2, Lambda, VPC, Load Balancers, Route 53, DNS, VPNs
Storage & Databases
- S3, RDS, DynamoDB, PostgreSQL, MySQL, MongoDB
- Containerization
Docker, Podman
- Container Orchestration:
- Kubernetes (K8s), Helm, OpenShift
System Administration & Networking
- Operating Systems:
- Linux (Ubuntu, CentOS, Alpine), Bash scripting, basic Windows Server knowledge
Networking Fundamentals
- TCP/IP, DNS, SSL/TLS, HTTP/HTTPS, VPN, firewalls
- Security & Compliance:
- IAM, Secrets Management (Vault, AWS Secrets Manager), SSH, encryption, vulnerability scanning
Testing & Quality Assurance
- Automated Testing:
- Unit, Integration, E2E tests (Jest, Cypress, PyTest, JUnit)
- Performance & Load Testing:
- JMeter, k6, Locust
Observability & Incident Response
Monitoring
- Application and system performance metrics
- Alerting & Incident Management
- PagerDuty, Opsgenie, Slack integrations
Logging:
- Centralized log management (ELK, Fluentd, Splunk)
Security & Compliance Awareness
- Secure coding practices (OWASP Top 10)
- Infrastructure security (network isolation, encryption)
- Compliance frameworks (GDPR, SOC 2, HIPAA if applicable)
Additional Information:
- The candidate should have minimum 3 years of experience in DevOps.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
- Serverless architectures (AWS Lambda, Azure Functions).
- GitOps (Flux, ArgoCD).
- AIOps and observability automation.
- SRE principles (Service Level Indicators/Objectives).
- Resource needs to be AI Ready.
- AI Powered Tech Talent
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : DevOps
Good to have skills : Cloud Automation DevOps, DevOps Architecture
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
We're looking for a Full Stack DevOps Engineer who combines software development expertise with strong DevOps and cloud infrastructure skills. You'll be responsible for designing, developing, deploying, and maintaining scalable web applications while implementing CI/CD pipelines, automating infrastructure, and ensuring high system reliability and performance.
You'll work closely with developers, QA engineers, and operations teams to streamline deployment processes and enhance development workflows
Roles & Responsibilities:
- Design, develop, and maintain web applications using modern front-end and back-end technologies (e.g., React, Angular, Node.js, Python, Java, Go).
- Develop RESTful APIs and integrate with third-party services.
- Ensure performance, scalability, and security across the stack.
- Collaborate with UX/UI designers and product managers to deliver seamless user experiences.
DevOps & Cloud Infrastructure
- Build and maintain CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, or CircleCI.
- Manage infrastructure as code (IaC) using Terraform, CloudFormation, or Ansible, Pulumi and CrossPlane.
- Deploy and monitor applications in cloud environments (AWS, Azure, or GCP).
- Implement containerization and orchestration (Docker, Kubernetes, Helm).
- Set up automated monitoring, logging, and alerting (Prometheus, Grafana, ELK Stack, Datadog).
- Enhance system reliability, security, and scalability through automation and best practices.
Operations & Collaboration
- Participate in code reviews and DevOps strategy discussions.
- Troubleshoot and resolve production issues with a focus on uptime and performance.
- Implement security best practices and assist with compliance standards.
- Mentor junior developers and contribute to improving development workflows.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Good To Have Skills: Experience with Cloud Automation DevOps, DevOps Architecture.
- Strong understanding of continuous integration and continuous deployment practices.
Languages
- Backend: Python, Java, Node.js, Go, Ruby, C#.
- Frontend: JavaScript/TypeScript, HTML, CSS.
Frameworks
- Frontend: React, Angular, Vue.js.
- Backend: Express.js, Spring Boot, Django, Flask.
APIs
- RESTful and GraphQL API design and integration.
Version Control
- Git, GitHub/GitLab/Bitbucket workflows (branching, pull requests, CI triggers).
DevOps & Automation Tools
- CI/CD Pipelines:
Jenkins, GitHub Actions, GitLab CI, CircleCI, Travis CI, ArgoCD
- Infrastructure as Code (IaC):
Terraform, Ansible, AWS CloudFormation, Pulumi
- Configuration Management:
Chef, Puppet, Ansible, SaltStack
- Monitoring & Logging:
Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Loki, Datadog
Cloud & Infrastructure
- Cloud Platforms
AWS, Azure, Google Cloud Platform (GCP)
- Compute & Networking
- EC2, Lambda, VPC, Load Balancers, Route 53, DNS, VPNs
Storage & Databases
- S3, RDS, DynamoDB, PostgreSQL, MySQL, MongoDB
- Containerization
Docker, Podman
- Container Orchestration:
- Kubernetes (K8s), Helm, OpenShift
System Administration & Networking
- Operating Systems:
- Linux (Ubuntu, CentOS, Alpine), Bash scripting, basic Windows Server knowledge
Networking Fundamentals
- TCP/IP, DNS, SSL/TLS, HTTP/HTTPS, VPN, firewalls
- Security & Compliance:
- IAM, Secrets Management (Vault, AWS Secrets Manager), SSH, encryption, vulnerability scanning
Testing & Quality Assurance
- Automated Testing:
- Unit, Integration, E2E tests (Jest, Cypress, PyTest, JUnit)
- Performance & Load Testing:
- JMeter, k6, Locust
Observability & Incident Response
Monitoring
- Application and system performance metrics
- Alerting & Incident Management
- PagerDuty, Opsgenie, Slack integrations
Logging:
- Centralized log management (ELK, Fluentd, Splunk)
Security & Compliance Awareness
- Secure coding practices (OWASP Top 10)
- Infrastructure security (network isolation, encryption)
- Compliance frameworks (GDPR, SOC 2, HIPAA if applicable)
Additional Information:
- The candidate should have minimum 3 years of experience in DevOps.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
- Serverless architectures (AWS Lambda, Azure Functions).
- GitOps (Flux, ArgoCD).
- AIOps and observability automation.
- SRE principles (Service Level Indicators/Objectives).
- Resource needs to be AI Ready.
- AI Powered Tech Talent
15 years full time education
Bengaluru
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