Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : React.js
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate cross-functional efforts to streamline issue resolution and improve system performance.
- Mentor junior team members to enhance their problem-solving skills and technical knowledge.
- Monitor system health and proactively identify potential risks to prevent disruptions.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in React.js.
- Strong knowledge of front-end development principles and best practices.
- Experience with debugging and troubleshooting complex software issues.
- Familiarity with version control systems and collaborative development workflows.
- Ability to analyze system logs and performance metrics to identify root causes.
- Excellent communication skills to effectively liaise with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 7.5 years of experience in React.js.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
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