Application Support Engineer

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and acting as a software detective to ensure smooth enterprise network operations. Roles & Responsibilities: - Provide technical support for critical business systems, including troubleshooting and resolving issues related to enterprise network operations. - Collaborate with cross-functional teams to identify and resolve complex technical issues, ensuring timely resolution and minimal disruption to business operations. - Monitor system performance and proactively identify potential issues, implementing preventive measures to ensure system stability. - Maintain accurate documentation of system configurations, issues, and resolutions, ensuring knowledge sharing and continuous improvement of support processes. Professional & Technical Skills: - Required Skills: Strong understanding of enterprise network operations. Switch Management; Router Management; Wireless Application Protocol; Fortinet Fortigate; Cisco Meraki MX; Citrix Netscaler. - Additional Must To Have Skills: Experience in troubleshooting and resolving technical issues related to enterprise network operations. - Additional Good To Have Skills: Knowledge of cloud computing technologies and experience with cloud-based applications. - Experience in monitoring system performance and identifying potential issues. - Strong analytical and problem-solving skills. - Excellent communication and collaboration skills. Additional Information: - The candidate should have 1 year of experience in enterprise network operations. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based in Manila. Minimum 1 year(s) of experience is required

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所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。

求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。

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