Application Support Engineer

Summary: As an Application Support Engineer, you will spend your day investigating and resolving issues across various components of essential business systems. Your role involves monitoring system performance, diagnosing problems, and ensuring smooth operation to support business continuity. You will collaborate with different teams to maintain system reliability and contribute to continuous improvement efforts in a dynamic work environment. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to identify root causes and implement effective solutions. - Document troubleshooting steps and resolutions to build a knowledge base for future reference. - Monitor system alerts and respond promptly to minimize downtime and impact on business operations. - Assist in the deployment and configuration of software updates and patches. - Continuously seek opportunities to improve system performance and support processes. Professional & Technical Skills: - Required Skill: Expert proficiency in Amazon Web Services (AWS). - Strong understanding of cloud infrastructure and services within Amazon Web Services. - Experience with monitoring and incident management tools to ensure system health. - Knowledge of automation and scripting to streamline support tasks and improve efficiency. - Familiarity with security best practices and compliance requirements in cloud environments. - Ability to analyze logs and metrics to diagnose and resolve complex technical issues. Additional Information: - The candidate should have minimum 2 years of experience in Amazon Web Services (AWS). - This position is based at our Manila office. Minimum 2 year(s) of experience is required

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平等就业机会声明

所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。

求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。

埃森哲致力于为我们的男女军人提供退伍军人就业机会。

请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。

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