Application Support Engineer

Summary: As an Application Support Engineer, a typical day involves investigating and resolving complex issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and collaborating with different teams to ensure smooth and uninterrupted operations. The position demands continuous monitoring, troubleshooting, and providing timely solutions to maintain system reliability and performance. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to ensure alignment on issue resolution and system improvements. - Mentor and guide team members to enhance their technical capabilities and problem-solving skills. - Drive continuous improvement initiatives to optimize support processes and system stability. Professional & Technical Skills: - Required Skill: Expert proficiency in Oracle Retail Warehouse Management System (RWMS). - Strong knowledge of warehouse management processes and their integration with retail systems. - Experience in diagnosing and resolving complex software issues within enterprise environments. - Familiarity with database management and query optimization related to warehouse management systems. - Ability to analyze system logs and performance metrics to identify root causes of problems. - Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in Oracle Retail Warehouse Management System (RWMS). - This position is based at our Manila office. Minimum 3 year(s) of experience is required

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所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。

求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。

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