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Executive Support Services Analyst | Full time | Experience: 2-5 years
Job No. R00273327 | Mandaluyong City
立即申请
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Document Translation tasks (e.g. Requirements, Designs, e-mails, Tickets, Error information, etc.) from English to a foreign language (indicate language) and vice versa 

  • May require interpretation service during conferences or meetings with counterparts, clients, and vendors. 

  • Initiate and implement Quality Assurance and process improvement activities 

  • Assist in Capability Development of bilinguals by conducting coaching or language training activities 

  • Research, compile and learn business, tools and technical terminologies 

  • Use and contribute in strengthening translation tools to increase productivity 

  • Willing to be cross-trained on technical (SAP, Oracle, SFDC, Service Desk, etc.) or project management/support tasks 

  • Work with teams and diverse range of people 

  • Work in a Service Desk setting involving spoken and written communication in the foreign language (non-English) 

  • Work on a project as technical support (SAP, Oracle, SFDC, Service Desk, etc.) 

  • Other language-related tasks as may be defined and assigned from time to time 

  • A bachelor's degree in Information Technology, Computer Science, or other relevant fields. Undergraduates with language proficiency are welcome to apply 

  • Able to effectively communicate, verbally and in writing, in both English and a foreign language (i.e., Spanish) 

  • Experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience 

  • Familiarity with MS Word, MS Excel, and MS PowerPoint 

  • Experience in analysis, troubleshooting, problem solving and project management 

  • Must be willing to work on holidays, weekends, shifting schedules and extended working hours 

#LI-PH

Mandaluyong City

平等就业机会声明

所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。

求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。

埃森哲致力于为我们的男女军人提供退伍军人就业机会。

请阅读埃森哲的招聘和聘用声明,了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。

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Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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