Skip to main content Skip to footer

Strategy & Consulting - Automotive Practice - CRM Manager

Mgmt Consulting Manager | Full time | Experience: 10-12 years
Job No. R00284173 | Taguig
立即申请

Explore an Exciting Career at Accenture 

 

Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?  

 

Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. 

 

The Practice – A Brief Sketch 

GN Automotive Practice has deep expertise in delivering Digital Transformations, Sales & Operations Planning, Salesforce Consulting, SAP Transformation, Spare Parts & Warranty Management, Service Process Excellence, Connected Vehicles, Dealer performance Management, Process Automation & Digitization, Software Enablement, Zero Based Spend & Spend analysis, Peer Benchmarking, Value Architecture, Process Improvement, IoT and Industry Analytics 

 

 

Let’s infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, you’ll help drive the following: 

  • Deliver consulting projects using Techno-Functional Consulting background in Salesforce CRM in automotive context (Automotive Cloud/ sales cloud/service cloud/marketing cloud 
  • Be a part of the Intelligent Functions team, one of the key capabilities or sub-industry areas to support Platforms-driven business design and assessment such as value assessment, business case creation, business process re-engineering and so on.  
  • Provide solutions for complex client problems across the Salesforce landscape throughout the project lifecycle, providing subject matter expertise with a strong strategic awareness of the SFDC market and associated technologies. 
  • Work as a lead Salesforce Functional Solution Architect and support with solutions for end-to-end request for proposal requests. 
  • Engage with clients in understanding their requirements, scoping, discovering and defining solutions, explaining business benefits and use cases and developing a roadmap to meet their goals. 
  • Create innovative solution designs that utilize our extensive service offerings. 
  • Support our business development activities, working with our sales teams in proposal generation, shaping the solution plan and delivery approach for Salesforce transformations. 
  • Be responsible for integration with different CRM Solutions including Salesforce and create proof of concepts as and when required. 

 
 

Bring your best skills forward to excel in the role: 

  • Problem-solving skills to identify, escalate, track and resolve issues in time 
  • Strong project management skills and ability to run projects on his own 
  • Effective presentation and public speaking skills 
  • Ability to work in a rapidly changing environment where continuous innovation is desired 
  • Ability to effectively team with others in a large, global organization 
  • Analytical skills to bring clarity to complex issues and gather data-driven insights 
  • Excellent communication and interpersonal skills 
  • Cross cultural competence with an ability to thrive in a dynamic environment  
  • Manage and work with key stakeholders onshore and onsite

Your experience counts! 

  • MBA from Tier 1 and 2 business school 
  • Must have Industry Expertise in Automotive around functions such as  
  • Sales 
  • Aftersales (Customer Service) 
  • Dealerships 
  • Production and Logistics 
  • Warranty  
  • Spare Parts 
  • Procurement and Supply Chain 
  • Deep knowledge and experience in Salesforce application/modules/ functional expertise:  
  • Business process design, operational performance improvement, business value case development experience focusing on CRM, Customer Service, Sales & marketing (expertise in one or more techno-functional roles for platform implementation) 
  • Experience in supporting RFP, putting together solutions/value propositions which can be presented to client stakeholders. 
  • Process Transformation: Involves defining key performance indicators and associated work practices and collecting, managing and reporting monthly/quarterly on regional status 
  • Program Management: Involves effectively planning, managing, and coordinating multiple projects in a dynamic environment with numerous and complex stakeholders’ groups and execute on-time and on budget 
  • Should have hands on experience on implementation/ integration of Salesforce applications for clients. 
  • Drawing on extensive knowledge and experience across Salesforce Integration projects be able to provide insightful, deal-relevant points of view and recommendations based on robust analysis  
  • Active role in the identification of opportunities by farming existing relationships and growing new networks  
  • Ability to work independently with minimal supervision
  • Open to cross-country relocation

Taguig

平等就业机会声明

所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。

求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。

埃森哲致力于为我们的男女军人提供退伍军人就业机会。

请阅读埃森哲的招聘和聘用声明,了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

相关职位

Strategy & Consulting - Automotive Practice - Production & Planning Manager

Taguig | Full time | Experience: 10-12 years
查看此职位

The CMT-High Tech Practice | SAP Japanese Bilingual Functional Consulting Manager

Taguig | Full time | Experience: 10-12 years
查看此职位

Provider Network Operations Consulting Manager

Taguig | Full time | Experience: 10-12 years
查看此职位

埃森哲专业领域

咨询职位:引领变革

行业剖析。深入洞察。奇思妙想。您将帮助客户了解他们需要采取哪些行动以重塑未来。

了解更多