#ACN GN Industry Retail Digital Consultant
About the Role
Join Accenture's Global Network Retail team and work at the intersection of strategy and execution for leading global retailers. As a Consultant, you will drive digital transformation programs spanning e-commerce, loyalty, and customer analytics — partnering with clients from diagnosis through delivery. This role is for someone who is as comfortable in a client boardroom as in a workstream deep-dive: sharp on strategy, hands-on in execution, and compelling in every communication.
What You'll Do
- Lead and contribute to client engagements focused on retail digital transformation, covering e-commerce platforms, loyalty programs, and customer/marketing analytics
- Develop business cases, design operating models, and establish transformation governance frameworks
- Conduct diagnostic assessments, stakeholder workshops, and benchmarking exercises to shape prioritized digital roadmaps
- Support platform discovery and implementation across tools such as Adobe Experience Cloud, CDPs, CMS, PIM, POS, or DAM solutions
- Drive end-to-end requirements gathering, functional design, and solution validation in close collaboration with client IT, marketing, and operations teams
- Contribute to marketing analytics workstreams by helping clients structure segmentation approaches, prioritize personalization initiatives, and establish ROI measurement frameworks tied to business outcomes.
- Develop high-quality client-facing deliverables — structured PowerPoint presentations and Excel models that are clear, rigorous, and board-ready
- Contribute to business development through RFP responses, POVs, and thought leadership
- Mentor junior team members and support capability-building within the retail digital practice
What We're Looking For
Must Have
- 3-6 years of experience in management consulting or a strategy/digital transformation role within retail or consumer
- Strong grasp of retail digital trends: omnichannel commerce, loyalty ecosystems, and personalized marketing
- Proven ability to apply consulting frameworks — business cases, value trees, transformation roadmaps — to real client problems
- Hands-on experience with at least one digital platform implementation (e-commerce, CRM, loyalty, or analytics)
- Excellent communication skills: able to synthesize complex ideas clearly and present confidently to senior client stakeholders
- Advanced proficiency in PowerPoint and Excel — you build the decks and models yourself, and they show it
Good to Have
- Exposure to retail media networks, data monetization, or GenAI applications in customer engagement
- Experience with agile delivery, program management, or design thinking facilitation
Bengaluru
平等就业机会声明
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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
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Join Accenture to work at the heart of change. Visit us at www.accenture.com.