Customer Success Management Analyst with German (SAS)

REQUIRED QUALIFICATIONS:

• Minimum 1 year of experience in inside sales, customer success, sales support, or a related commercial role.

• Experience engaging with business and technical stakeholders during customer conversations.

• Experience in supporting sales opportunities, including identifying and driving upselling or and cross-selling activities.

• Experience in presenting technology solutions to customers in a clear and engaging manner.

• Experience in maintaining or updating sales pipeline data ensuring accuracy and consistency..

• Full professional proficiency in German at a minimum C1 level.

• Full professional proficiency in English at a minimum C1 level.

PREFERRED QUALIFICATIONS

• Experience working with Microsoft Cloud solutions.

• Experience providing solution demonstrations or technical overviews.

• Microsoft certifications.

• Experience collaborating with internal sales or account teams.

• Experience participating in pipeline or deal review meetings.

WHAT’S IN IT FOR YOU?

• Hybrid work: 3 days office/2 days home, Office located in Warsaw or Wrocław

• Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.

• Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.

WHAT WE OFFER?

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the Worksmile platform (possibility of using a wide range of products and services, including the Multisport card).

WHAT WE BELIEVE:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law. All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with

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Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Warsaw

平等就业机会声明

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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.