Advanced App/Cloud Support & Engineering Manager
Advanced App/Cloud Support & Engineering Manager (Accenture LLP; Boston, MA): Accenture LLP has multiple openings for the position of Advanced App/Cloud Support & Engineering Manager in Boston, MA, and the job duties are as follows:
- Plan and design Microsoft Exchange and Office 365 environments across hybrid, on-prem, and cloud-only models, serving as the primary escalation point and SME.
- Define and execute the messaging and collaboration roadmap in alignment with IT and business strategies.
- Plan and manage migrations including Exchange to Office 365, tenant-to-tenant transitions, and hybrid setups using AD Connect.
- Implement and maintain enterprise-grade email security and compliance solutions, including anti-phishing, DLP, threat protection, and retention policies.
- Identify and assess complex problems that require in-depth evaluation of variable factors and create solutions for implementation by the team.
- Automate and optimize operations through PowerShell scripting and process automation to reduce manual tasks and increase efficiency.
- Conduct project and issue management (including status reporting, and issue reporting) for assigned scope of work and make decisions that impact the team through regular consultation with senior management.
- Adhere to strategic direction set by senior management.
BASIC QUALIFICATIONS:
Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.
Must have 5 years of experience in each of the following:
- Leading complex migrations and tenant-to-tenant scenarios, utilizing Microsoft Exchange including on-prem, hybrid, online and Office 365;
- Working with Microsoft 365 administration, including licensing, compliance, Azure AD Connect, and identity management;
- Utilizing PowerShell scripting for automation, administration, and reporting within Microsoft 365 environments;
- Implementing enterprise email security solutions, including Microsoft Defender, Proofpoint, Mimecast, and secure mail routing;
- Utilizing mobile messaging and endpoint management, including Intune, MDM solutions, and core networking principles relevant to email systems;
- Managing a team and communicating effectively with both technical teams and business stakeholders; and
- Utilizing Microsoft 365 Messaging Administrator (MS-102), Zero Trust principles, SPF/DKIM/DMARC, and ITIL practices.
Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.
To apply, please click the ‘APPLY’ button.
Pursuant to the Massachusetts Salary Range Transparency Act, the offered wage for this role is $146,806.00 per year and information on benefits offered is here.
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