IMU-SONG Strategy Manager
Job Title – IMU Digital Commerce Manager
Management Level: 07 – Manager
Location: NCR / Mumbai / Bangalore
Must have skills: Digital commerce strategy & execution, Category / portfolio management, Customer experience optimization, D2C/Marketplaces/Omnichannel/Quick Commerce, Data driven decision making, Stakeholder Management across cross-functional teams, Team leadership & delivery ownership
Good to have skills: Working knowledge of digital marketing, Product management, understanding of emerging technologies, AI / GenAI applications in commerce, Commerce platforms & MarTech exposure
Job Summary:
We are looking for a strategic and execution-focused Digital Commerce Manager to own and drive performance across D2C, marketplaces, omnichannel and quick commerce platforms. This role requires strong business ownership with hands-on experience in running digital commerce or a major category, with accountability for revenue, traffic, conversion, AOV/ATV, and customer experience metrics. The ideal candidate will work closely with cross-functional teams across business, marketing, technology, design, supply chain, customer support, etc. to deliver seamless digital shopping experiences and drive revenue growth. Product management capability is a valuable additional skill, and exposure to AI / GenAI or advanced analytics-led initiatives is a strong differentiator.
Roles & Responsibilities:
- Own end-to-end performance of digital commerce and drive growth for our clients
- Deliver revenue growth by enhancing the customer experience and optimizing for conversion, engagement and retention
- Lead and manage a team to deliver business outcomes
- Define and execute category strategies (assortment, discovery, content, visibility, etc.)
- Partner with cross-functional teams to enable and deliver experiences / journeys
- Use data, insights, and experimentation to prioritize and solve problems
- Stay up-to-date with e-commerce and digital trends to guide innovation
- Contribute to product roadmap and platform enhancements where applicable
- Champion best practices in UX and customer journey design
Professional & Technical Skills:
- Strong knowledge of digital commerce ecosystems and customer journeys
- Strong grasp of digital commerce KPIs and operating levers
- Ability to translate customer needs into functional and technical execution plans
- Strong analytical mindset with experience in A/B testing and data visualization
- Excellent communication, leadership, and collaboration skills with execution discipline
- Proficient in MS Excel, PowerPoint, and product analytics dashboards
- Experience working in matrixed or global organizations is a plus
Experience: Minimum 8+ year(s) of experience.
Educational Qualification: Master’s degree in business administration (MBA) or post graduate degree in management (PGDM) from premier institutes preferred
New Delhi
平等就业机会声明
所有聘用决定均不考虑年龄、种族、信仰、肤色、宗教、性别、国籍、血统、残疾状况、退伍军人身份、性取向、性别认同或表达、基因信息、婚姻状况、公民身份或任何其他受联邦、州或地方法律保护的因素。
求职者在招聘过程中没有义务披露已封存或已删除的定罪或逮捕记录。
埃森哲致力于为我们的男女军人提供退伍军人就业机会。
请阅读埃森哲的招聘和聘用声明，了解更多关于我们在招聘和聘用过程中如何处理您的数据的信息。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.