Consultant or Manager, Downstream Mobility & Convenience Retail
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
You Are
Accenture is seeking a Consultant or Manager to join our US Downstream, Mobility & Convenience Retail practice. This role is designed for professionals with experience in fuels retail, convenience retail, mobility, downstream energy, or related industries who are passionate about helping clients improve performance, enhance customer experiences, and accelerate business transformation.
You will work closely with client teams and Accenture practitioners to analyze business challenges, develop recommendations, support transformation initiatives, and deliver measurable business outcomes. The role provides an opportunity to apply industry knowledge across customer engagement, loyalty, retail operations, marketing, digital transformation, and emerging technologies.
This position requires strong analytical capabilities, industry knowledge, communication skills, and the ability to work collaboratively across Accenture's Strategy & Consulting, Song, Technology, Data & AI, and Operations practices.
Key Responsibilities
Client Delivery & Industry Advisory
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Support clients in addressing business challenges across fuels, convenience retail, mobility, and downstream operations.
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Conduct research, analysis, and assessments of customer experience, retail operations, loyalty programs, and business performance.
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Develop presentations, business cases, process documentation, and recommendations to support client decision-making.
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Contribute to workshops, stakeholder meetings, and transformation initiatives.
Business Transformation & Solution Development
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Support the design and implementation of business and technology transformation programs.
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Assist clients in identifying opportunities to improve operational efficiency, customer engagement, loyalty effectiveness, and commercial performance.
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Collaborate with cross-functional teams to develop practical solutions and implementation plans.
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Support change management, process improvement, and business readiness activities.
Industry Knowledge & Innovation
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Stay informed on industry trends and emerging topics impacting fuels and convenience retail, including digital commerce, loyalty, mobility, AI, and customer experience.
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Contribute to industry research, thought leadership, and client deliverables.
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Support development of reusable assets, methodologies, and industry-specific capabilities.
Required
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A minimum of 3 years of experience is required for a Consultant level role; and a minimum of 5 years of experience is required for a Manager level role--within fuels retail, convenience retail, downstream energy, mobility, retail operations, or related industries.
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Understanding of North American fuels and convenience retail markets.
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Experience supporting initiatives related to customer loyalty, customer engagement, retail operations, marketing, merchandising, or digital transformation.
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Experience leveraging AI-enabled tools and digital solutions to accelerate analysis, develop insights, enhance deliverable quality, and improve team productivity.
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Strong analytical and problem-solving skills.
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Experience gathering requirements, conducting business analysis, and developing recommendations.
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Ability to work effectively with cross-functional teams and client stakeholders.
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Strong communication, presentation, and facilitation skills.
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Proficiency in Microsoft PowerPoint and Excel.
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Bachelor's degree.
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Ability to travel up to 50%.
Preferred
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Experience working for a fuel retailer, convenience retailer, travel center operator, branded marketer, wholesaler, or consulting organization.
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Familiarity with loyalty platforms, POS systems, retail operations, merchandising, or customer engagement technologies.
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Exposure to enterprise transformation programs, process improvement initiatives, or technology implementations.
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Experience with business process mapping, project management, or change management.
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Curiosity and willingness to continuously learn and apply emerging technologies, including generative AI, to solve client business challenges and drive innovation.
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Knowledge of data analytics, reporting, or AI-enabled solutions.
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MBA or relevant advanced degree.
Why Join Us
Join Accenture’s growing Downstream, Mobility & Convenience Retail practice and help clients solve complex challenges across fuels, retail, mobility, and customer experience. You will work with industry leaders, cross-functional teams, and emerging technologies to deliver meaningful transformation and lasting client value.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/21/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $70,350 to $205,800
Cleveland $59,100 to $164,600
Colorado $63,800 to $177,800
District of Columbia $68,000 to $189,300
Illinois $59,100 to $177,800
Maine $54,400 to $151,400
Maryland $63,800 to $177,800
Massachusetts $63,800 to $189,300
Minnesota $63,800 to $177,800
New York $66,300 to $205,800
New Jersey $68,000 to $205,800
Virginia $59,100 to $189,300
Washington $80,200 to $189,300
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Austin, TX
Chicago, IL
Irving, TX
平等就业机会声明
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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.