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Timekeeping Consultant

Monterrey Job No. 14207742 Full-time - Remote

工作描述

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Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 cities, 49 countries and approximately 732,000 employees worldwide.

Offer

  • Career development according to your profile and interests.

  • Work in one of the best companies and feel proud.

  • Access to an innovative methodology and tools.

  • Direct contact with experts worldwide.

  • Use of work schemes and cutting-edge technologies.

  • Constant training.

  • Work environment based on teamwork and collaboration.

  • Participation in International Projects

Accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law.

Role Overview

The Timekeeping Consultant is responsible for supporting the configuration, maintenance, and continuous improvement of UKG Timekeeping solutions (e.g., workforce time, attendance, and scheduling). This role partners with HR, Payroll, and Operations stakeholders to translate policy and operational needs into system rules, ensure accurate time capture and exception handling, and provide guidance on best practices, testing, and end-user support.

Key Responsibilities

  • Configure and maintain time and attendance rules (worked time, overtime, premiums, rounding, pay codes, and validations) to align with company policies and legal/contractual requirements.

  • Set up and support absence management processes including leaves of absence (LOA), permissions, and related eligibility/approval workflows.

  • Configure and monitor accruals (vacation, PTO, sick time), including accrual rules, balances, carryovers, and audits/reconciliations.

  • Support expense management processes (as applicable), ensuring correct capture, approvals, and downstream reporting/integration.

  • Support workforce scheduling activities such as shifts, assignments, rotations, and coverage rules; troubleshoot scheduling impacts to time capture.

  • Investigate and resolve timekeeping exceptions and errors; provide root-cause analysis and recommendations to prevent recurrence.

  • Partner with Payroll and HR to ensure accurate and timely processing, including period close activities and data validation.

  • Participate in system testing for enhancements, patches, and new releases; create test scripts and document results.

  • Create and maintain documentation (configuration, SOPs, job aids) and provide training and support to end users and stakeholders.

职位要求

Required Qualifications

  • Basic to intermediate knowledge of Timekeeping / Attendance platforms (UKG experience is a strong plus).

  • Understanding of time rules and worked-hours calculations, including exceptions and compliance considerations.

  • Knowledge of absence/leave concepts (including LOA) and accrual calculations.

  • Ability to analyze business requirements and translate them into system configuration and clear documentation.

  • Strong communication skills and customer-service mindset when supporting stakeholders and end users.

Language & Work Arrangement

  • Advanced English (written and spoken) to collaborate with global teams and stakeholders.

  • Hybrid work model: work from home (WFH) and onsite presence as required by the business.

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