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Business Analyst

Monterrey Job No. 14333026 Full-time - Hybrid

工作描述

Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.

Offer

· Career development according to your profile and interests.

· Work in one of the best companies and feel proud.

· Access to an innovative methodology and tools.

· Direct contact with experts worldwide.

· Use of work schemes and cutting-edge technologies.

· Constant training.

· Work environment based on teamwork and collaboration.

· Participation in International Projects

职位要求

💼 Role Overview

We are seeking a talented Salesforce Business Analyst to join the Business & Technology Integration team. In this role, you will analyze business processes, identify organizational needs, and design technology-driven solutions that align business objectives with Salesforce capabilities.

You will work closely with stakeholders, contribute to strategic decision-making, and collaborate across multiple teams to deliver impactful business transformation initiatives.

🚀 Key Responsibilities

  • Analyze current business processes, systems, and operational models.

  • Gather, document, and synthesize business and technical requirements.

  • Design future-state business processes and technology solutions.

  • Develop detailed process maps and business documentation.

  • Collaborate with stakeholders to align business needs with Salesforce solutions.

  • Support business transformation and continuous improvement initiatives.

  • Provide insights and recommendations to enhance project scope and solution effectiveness.

  • Analyze data trends, customer feedback, and operational metrics to improve outcomes.

  • Collaborate across multiple teams and contribute to key business and technical decisions.

  • Mentor and support junior team members by sharing knowledge and best practices.

🛠️ Required Skills & Experience

  • Salesforce Business Analysis — 4+ years

  • Stakeholder Management & Cross-Team Collaboration — 4+ years

  • Decision Making & Problem Solving — 4+ years

  • Leadership & Team Collaboration — 3+ years

  • ✅ Intermediate proficiency in:

    • Business Process Analysis Tools

    • Salesforce Development

    • Business Process Design

    • Requirements Analysis

    • Business Model Strategy

🌎 Additional Requirements

  • 🇺🇸 Advanced English proficiency (written and spoken)

  • 🏢 Hybrid work model

  • 📍 Locations:

    • Monterrey

    • Mexico City

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