Inside Sales Management Team Lead (Azure)
工作描述
Accenture Operations provides business process services for specific functions, including finance and accounting, procurement and supply chain, and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics, and digital technologies, helping clients to improve their productivity, customer experience and performance. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
THE WORK
Leading a team of customer success managers who are responsible for driving incremental consumption of Microsoft Azure services.
Coaching and mentoring your team to identify opportunities to upsell and cross sell additional workloads.
Monitoring and reporting on key performance indicators such as customer satisfaction, retention, revenue and growth.
Collaborating with other sales managers, account executives, marketing and product teams to ensure alignment and consistency of messaging and strategy.
Providing feedback and insights to stakeholders to help improve the customer experience and value proposition.
职位要求
HERE'S WHAT YOU NEED
At least 5 years of experience in sales, customer success, or account management, preferably in the cloud or software industry.
At least 2 years of experience in managing and developing a high performing sales team.
Strong knowledge of Microsoft products and services, especially Microsoft Azure.
The ideal candidate will have a background in driving customer cloud adoption and overall customer success. This role requires a deep understanding of the Azure platform.
Proficiency in English at a minimum C1 level.
A bachelor s degree in business, marketing, or a related field.
Excellent communication, presentation, and negotiation skills.
Ability to work independently and collaboratively in a fast paced and dynamic environment.
Passion for customer satisfaction and success.
WHAT WE CAN OFFER
Flexible hybrid work model – our office is located in Warsaw.
Full-time employment contract with standard working hours (9 AM – 5 PM, Monday to Friday).
Performance-based sales bonus.
Benefits such as private medical care in Luxmed/Medicover, life insurance, access to the WorkSmile platform (Multisport card, Lunch card, shopping vouchers etc.).
Referral Program with bonuses, Employee Assistance Program, Employee Share Purchase Plan.
Constant support and clear development path from your first day – dedicated Buddy, who will help you in adjusting to the new workplace.
Career growth – develop your skills through continuous feedback and diverse training opportunities.
Using foreign language and new technology solutions daily, cooperating with various global Clients.
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
