Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:

We are looking for a Full Stack DevOps Engineer who combines software development expertise with strong DevOps and cloud infrastructure skills. You ll be responsible for designing, developing, deploying, and maintaining scalable web applications while implementing CI/CD pipelines, automating infrastructure, and ensuring high system reliability and performance.
Youll work closely with developers, QA engineers, and operations teams to streamline deployment processes and enhance development workflows.

Key Responsibilities:
- Full Stack Development
- Design, develop, and maintain web applications using modern front-end and back-end technologies (e.g., React, Angular, Node.js, Python, Java, Go).
- Develop RESTful APIs and integrate with third-party services.
- Ensure performance, scalability, and security across the stack.
- Collaborate with UX/UI designers and product managers to deliver seamless user experiences.
- DevOps & Cloud Infrastructure
- Build and maintain CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, or CircleCI.
- Manage infrastructure as code (IaC) using Terraform, CloudFormation, or Ansible, Pulumi and CrossPlane.
- Deploy and monitor applications in cloud environments (AWS, Azure, or GCP).
- Implement containerization and orchestration (Docker, Kubernetes, Helm).
- Set up automated monitoring, logging, and alerting (Prometheus, Grafana, ELK Stack, Datadog).
- Enhance system reliability, security, and scalability through automation and best practices.
- Operations & Collaboration
- Participate in code reviews and DevOps strategy discussions.
- Troubleshoot and resolve production issues with a focus on uptime and performance.
- Implement security best practices and assist with compliance standards.
- Mentor junior developers and contribute to improving development workflows.

Required Skills:
1. Languages:
-Backend: Python, Java, Node.js, Go, Ruby, C#
- Frontend: JavaScript/TypeScript, HTML, CSS

Frameworks:
- Frontend: React, Angular, Vue.js
- Backend: Express.js, Spring Boot, Django, Flask

APIs:
- RESTful and GraphQL API design and integration

Version Control:
- Git, GitHub/GitLab/Bitbucket workflows (branching, pull requests, CI triggers)

Shape 2. DevOps & Automation Tools
CI/CD Pipelines:
Jenkins, GitHub Actions, GitLab CI, CircleCI, Travis CI, ArgoCD
Infrastructure as Code (IaC):
Terraform, Ansible, AWS CloudFormation, Pulumi
Configuration Management:
Chef, Puppet, Ansible, SaltStack
Monitoring & Logging:
Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Loki, Datadog

Shape 3. Cloud & Infrastructure
Cloud Platforms:
AWS, Azure, Google Cloud Platform (GCP)
Compute & Networking:
EC2, Lambda, VPC, Load Balancers, Route 53, DNS, VPNs
Storage & Databases:
S3, RDS, DynamoDB, PostgreSQL, MySQL, MongoDB
Containerization:
Docker, Podman
Container Orchestration:
Kubernetes (K8s), Helm, OpenShift
Shape 4. System Administration & Networking
Operating Systems:
Linux (Ubuntu, CentOS, Alpine), Bash scripting, basic Windows Server knowledge
Networking Fundamentals:
TCP/IP, DNS, SSL/TLS, HTTP/HTTPS, VPN, firewalls
Security & Compliance:
IAM, Secrets Management (Vault, AWS Secrets Manager), SSH, encryption, vulnerability scanning

Shape 5. Testing & Quality Assurance
Automated Testing:
Unit, Integration, E2E tests (Jest, Cypress, PyTest, JUnit)
Performance & Load Testing:
JMeter, k6, Locust

Shape 6. Observability & Incident Response
Monitoring:
Application and system performance metrics
Alerting & Incident Management:
PagerDuty, Opsgenie, Slack integrations
Logging:
Centralized log management (ELK, Fluentd, Splunk)

Shape 7. Security & Compliance Awareness
Secure coding practices (OWASP Top 10)
Infrastructure security (network isolation, encryption)
Compliance frameworks (GDPR, SOC 2, HIPAA if applicable)

Shape 8. Soft Skills & Mindset
Strong problem-solving and debugging skills
Collaboration with developers, QA, and IT teams
Understanding agile methodologies (Scrum, Kanban)
Continuous learning and adapting to new tools and cloud services

Bonus / Emerging Skills:
Serverless architectures (AWS Lambda, Azure Functions)
GitOps (Flux, ArgoCD)
AIOps and observability automation
SRE principles (Service Level Indicators/Objectives)